Moomoo is more than just a global investment and trading platform—we're a fast-growing force in the wealth-tech space, committed to transforming the way people invest. Since our founding in 2018, we've rapidly expanded across Singapore, Australia, Japan, Canada, and Malaysia, now empowering over 25 million users worldwide.

In Singapore, Moomoo Financial Singapore Pte. Ltd. is licensed and regulated by the Monetary Authority of Singapore (Licence No. CMS101000). In 2022, we became the first digital brokerage to earn all five SGX Group memberships across the securities and derivatives markets—a testament to our dedication to excellence and innovation.

But what truly sets us apart is our mission: to make investing a viable option for people to achieve their financial goals. We're here to level the playing field—bringing powerful tools, real-time insights, and intuitive technology to empower investors at every stage of their journey.

Joining Moomoo means being part of a purpose-driven team that's not only reshaping the future of investing, but building a world where smarter investing is within reach for all. If you're excited about driving impact at the intersection of finance and technology, there's never been a better time to join us.

Branch Manager (Investment Brokerage) (SG)

The Branch Manager is responsible for the overall success and smooth operations of a moomoo physical investment store. This leadership role combines strategic business development, operational excellence, and team management to drive customer acquisition, enhance client relationships, and ensure compliance with local financial regulations. As the face of the moomoo brand in-store, the Branch Manager plays a critical role in delivering a premium customer experience and expanding our offline presence.

Responsibilities

1. Business Strategy & KPI Ownership

Take full ownership of branch KPIs
Drive local business strategy to meet financial, operational, and growth targets
Adapt quickly to market conditions and regulatory changes

2. Operations & Compliance

Oversee and optimize daily operations, ensuring efficiency and strict compliance with financial industry regulations
Improve in-store workflows and service delivery standards
Coordinate with legal and compliance teams to ensure branch operations align with internal and regulatory requirements

3. Client Relationship Management

Lead the team in building and maintaining strong, trust-based relationships with clients
Resolve client issues efficiently with a focus on in-person service excellence
Organize client engagement events and investment education sessions to enhance retention and upselling opportunities

4. Team Leadership & Development

Recruit, train, and manage high-performing sales and support teams
Foster a results-driven and positive workplace culture
Design and implement systematic training programs for compliance, product knowledge, and client servicing

5. Performance Monitoring & Analysis

Track branch KPIs such as client growth, sales performance, and customer satisfaction
Generate actionable insights from performance metrics and market trends
Collaborate cross-functionally (marketing, product, tech) to refine go-to-market strategies

6. Marketing & Community Engagement

Support and lead in-store promotional events, workshops, and roadshows
Partner with marketing teams on brand positioning and customer outreach
Represent moomoo in cross-brand collaborations to attract high-net-worth individuals (HNWIs) and strategic partners

Our Values

Integrity

Integrity Story: Say No to Super High Leverage

We hold fast to our value of integrity and attach great importance to user experience and risk management. Unlike some other brokerages, we don't try to attract users attention by claiming to enable super high-leverage financing for IPO subscriptions, which quickly reaches the limit

Efficiency

Efficiency Story: Promise Made to a User on New Year's Eve

On February 11, 2021, Chinese New Year's Eve, a user wrote a post in the Community at around 8 AM and received Leaf's reply just 8 minutes later. According to the user's suggestion, we issued a letter to shareholders after releasing our annual report

Service

Service Story: Providing Excellent Services and Undertaking Our Responsibilities

After Ant Group's IPO was suspended, we refunded all subscribers subscription fees and margin interest, bearing all the costs ourselves

Excellence

Excellence Story: Leaf Opens Our App Over 30 Times a Day

According to statistics, Leaf opens our app over 30 times a day on average. He repeatedly checks every detail. While normal users might just enter a trading page and stop there, Leaf taps some seemingly boring or repetitive elements on the page. He continually assesses the app's loading speed and visual effects

Please note that only short-listed candidates will be contacted.

Requirements

Requirements

5-8 years of experience in financial services, including retail brokerage, wealth management, or in-store financial sales or someone with regular investment habit is highly preferred
Proven experience managing physical store operations and frontline teams
Strong leadership skills with the ability to motivate and guide teams toward performance goals
Deep understanding of financial markets, trading platforms, and investment products
Knowledge of compliance requirements relevant to the country of operation
Holds required certifications (RES5, CM-EIP, CM-SIP, M8 and M8A) is essential for this role; however, the company will sponsor you to obtain the license
Willingness to work shifts, including weekends and public holidays
Experience working in high-growth or start-up environments
Exposure to global teams and multicultural settings
Project management and problem-solving skills
Demonstrated ability to drive cross-departmental initiatives
English speaking and Fluency in Mandarin is an added advantage
Result-oriented, self-motivated with the ability to work under pressure and be a team player.

Benefits

Working at Moomoo, you will get

Be a part of the world's leading digital brokerage firm where growth and career development opportunities are endless
Enjoy a competitive total compensation package that truly values your skills and contributions
Comprehensive insurance coverage for employees and dependents to provide you a peace of mind
Fun loving and diverse work environment that hosts various team-bonding programs and company events
Business casual work attire everyday
And Much More!: Discover even more perks and benefits as we take you through the hiring process!