What do we expect from you

Under the general guidance of the Director Of Restaurants & Bars or any other authorized by the management, As a Supervisor, you are responsible for supervising all aspects of the restaurant for its smooth operation on a daily basis. You are also responsible for delegating tasks to all the restaurant personnel and ensuring that the responsibilities are completed in a timely manner.

How your day looks like

Planning and delegating work duties to the staff and ensuring that they work according to the compliance of the restaurant business.
Overseeing the staff for the smooth running of the restaurant.
Training new employees as per their abilities and skills.
Maintaining a strong relationship with suppliers and vendors.
Inspecting the food and beverage stock level and restock them in a timely manner.
Conducting inspections of the restaurant kitchen and ensuring proper hygiene is maintained.
Checking with the guest and making sure that they are getting served with the best quality food.
Resolving customer complaints in a professional manner.
Ensuring customer satisfaction with all the services provided to them.
Preparing daily reports and presenting them to the higher management.
Managing the outstanding bills and cash inflows of the restaurant.

How do I deliver this

Tell it like it is- Authentic, honest, you mean it, sincere, true.
Have fun and make friends - fun, energetic, whimsical, upbeat, wink, casual.
I've got your back- Accountable, responsible, makes up for own promises, knows how to take ownership, follows - thru, dependable.
Play to win - Original, cutting edge, new, outside the box open to new possibilities, different.
Right here, right now - Attentive, detail-oriented, always focused, always in the moment, precise, owns the guest.

F&B Supervisor