Job Description

The Opportunity

Managing Major Strategic Accounts involves developing effective strategies to maximize business outcomes within the responsible territories. To achieve this, leadership within the organization is crucial.

As a business hub to collaborate with BUs to Drive profitable growth to maximize Major Strategic Accounts /other accounts business opportunity.

Primary Responsibilities

To create cross-BUs (i.e., MKT, MR, DMs, medical) engagement platform and understanding the needs and partnership opportunities within prioritize strategic key accounts. Through this to make sure agile decision-making process to overcome external environment dynamics and achieve company objectives. Field works will be assigned to selected accounts.
Understand assigned accounts Start to thoroughly understand the KAs responsible for. Including analyzing account's needs, business objective for individual account and key challenges. Gather relevant information about the account to gain insights. Also need to align cross-BUs resources within assigned KAs to maximize business opportunities.
Build holistic analytical tools to co-create win-win solution for internal stakeholders to deliver long-term value of company portfolios and build internal account management competences. Became company account management hub to help BU building solid capability of account management hence efficient execution of duties and overall performance at all levels of the department.
Regularly monitor and measure the performance of key strategic accounts against set targets and key performance indicators (KPIs). Use data analytics and reporting tools to track progress, identify areas of improvement, and make data-driven decisions. By doing so, you can continuously optimize your strategies and demonstrate effective leadership.

Education Minimum Requirement

College or university degree

Required Experience And Skills

4-6 years of relevant working experience

Leadership Behaviors

Demonstrate ownership of the outcomes.

Self-starter, high level of personal motivation and results-oriented

A team player with high leadership qualities and ability to work effectively cross-functionally

Functional Knowledge

Proven track record in delivering business-impact project in a complex, cross functional environment and execution capability in a leadership position with established track record of successes

Functional Skill

Strong background & experience in strategic planning.

Strong organizational, interpersonal and communication skills.

Required Skills

Account Management, Account Management, Business Management, Business Opportunities, Business Planning, Commercial Account Management, Communication, Contract Management, Customer Experience Management, Customer Needs Analysis, Data Analytics, Financial Acumen, Healthcare Trends, Identifying Sales Opportunities, Interpersonal Relationships, Key Account Planning, Key Performance Indicators (KPI), Managed Care Marketing, Market Research, Motivation Management, National Accounts Management, Profitable Growth, Profit Planning, Revenue Growth, Sales Operations + 5 more

Preferred Skills

Current Employees apply HERE

Current Contingent Workers apply HERE

Search Firm Representatives Please Read Carefully

Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.

Employee Status

Regular

Relocation

VISA Sponsorship

Travel Requirements

Flexible Work Arrangements

Not Applicable

Shift

Valid Driving License

Hazardous Material(s)

Job Posting End Date

03/31/2026

A job posting is effective until 11 59 59PM on the day BEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date.

Requisition ID R382245

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