Itil, Cloud Operations, Broadcom VMware Private Cloud services, Process Improvement, SLA Compliance, Vendor Management

Microsoft Office, Networking Concepts, IT Asset Lifecycle Management, Windows operating systems, EUC Lifecycle Management, ITIL practices, Active Directory, Vendor and Asset Management, IT service management processes, Data Analysis Reporting

Itil Framework, Project management, IT System Operations Maintenance, Service delivery leadership

Servicenow, SAP, Mulesoft, Itil, Sap Ecc, Salesforce

System upgrades, ITIL Foundation certification, Process improvement methodologies, Infrastructure Cloud Solutions, Technology refresh projects

Requirements Elicitation, Technical Lead, Service Delivery, Itil, Documentation Translation, GCC operation environment, Business Analyst, Project Management

Incident And Problem Management, It Service Management, Client Management, Documentation and reporting skills, It Governance, Service Desk Technical Support, SLA KPI management, Infrastructure Operations, Commercial awareness and understanding of IT contracts

Change Management, Incident Management, Java Technologies, Itil, Project Management, Financial Management

Change Management, Itil Framework, KPI management, Program management