Powerbi, Tableau, Microsoft Excel, Project Management, Data Analytic tools, As9100, Microsoft Project

Major Incident Management, Status Reporting, Itil, Agile, risk management, Salesforce, AI-assisted workflow automation, timeline management, project management, stakeholder communications, Technical Operations, incident coordination, executive communications, Microsoft Project, structured escalation documentation, Technical Support Operations, Pmp, Escalation Management, action ownership, dependency tracking