Software Updates, solution architecture, Prince2, Pmp, managed services environments, Spare Parts Management, customer service KPIs, ITIL certification

Itil Framework, Information Systems, Scrum, Information Technology, PMP certifications, Computer Science, IT System Operations Maintenance

Software Updates, solution architecture, Prince2, Itil, Pmp, managed services environments, Spare Parts Management, customer service KPIs, communication

It Project Management, process improvement methodologies and tools

Servicenow, Apis, Itil V3, Oracle Database, Oracle Applications, Jira, middleware, Etl, LMS integrations, ITSM tools

Servicenow, Cmdb, Data Center Operations, ITIL Frameworks, Service Management Tools, DCIM, Structured Cabling

Vulnerability Management, Change Management, Cloud Operations, Infrastructure Management, Incident Management, Service Request Management, Performance Optimization, Contract Management, ITIL Practices, Problem-Solving Skills, Cloud Cost Management, Risk Management, Capacity Planning, IM8 Policy for On-Premise Infrastructure Security, IT Infra Security, Managed Services, Compliance Requirements, Cloud Security Best Practices

Itil Framework, Service delivery leadership, Project management, IT System Operations Maintenance

Vulnerability Management, Change Management, Cloud Operations, Infrastructure Management, Incident Management, Service Request Management, Performance Optimization, Contract Management, ITIL practices, Cloud Cost Management, Risk Management, Capacity Planning, IT Infra Security, Managed Services, Compliance Requirements, Cloud Security Best Practices